From time to time a merchant may get in touch to tell you that some/ all of the items you have ordered were not available due to stock exhaustion.
In this situation they will contact you directly to advise and may offer you alternative items or a refund.
In the instance of a refund being given, once the merchant processes the refund it will automatically drop through and be reflected on your Clearpay account we are not able to speed this process up for you (sorry)