We cannot manually increase your spend limit. Whether you’re a new customer or have been with us for a while, we’ll regularly assess whether a spend limit that we consider is appropriate for you. Our system reviews accounts regularly to assess eligibility for limit increases, and a variety of factors are taken into consideration, including your on-time payment history and how long you’ve been with us.
There are circumstances that may lower your spending limit, such as missing a payment, lack of spending activity or requesting a spend limit decrease. Conversely, consistently paying on time helps improve your chances of being assessed for a higher spend limit.
Good to know
You can manage upcoming payments in the Clearpay app, and in some cases, reschedule payments if needed - learn more about this here.