When you log into your account via the app or website you will be shown an available to spend amount.
How is the ‘available to spend’ amount determined?
We take a few factors into consideration when determining you available to spend amount:
- Your payment history of making payments on time.
- How long you’ve been using Clearpay.
This amount is not guaranteed and may be different if you shop with certain retailers who set their own limits on how much you can purchase using Clearpay.
Our spend limits start small and only increase gradually. The longer you have been a responsible shopper with Clearpay - making all payments on time - the more likely the amount you can spend will increase. If you want to cap your spend limits simply contact us here.
If you miss a payment, you won’t be able to buy anything else with us until your payments are up to date, and your spending limits might decrease too. If you’re having trouble making payments, we can work together to make a plan to get you back on track. Simply contact us here.
Would you like to understand more or further discuss your estimated amount to spend?
You can ask us to review your estimated amount to spend with us. Before you request a review, check - do any of the factors above apply to you? If so, the outcome of our review may not change. If you think your circumstances have changed or you have any additional information we can take into account, please reach out to us using the Contact Us page available on our website: https://help.clearpay.co.uk/. You can also find more information about your privacy rights in our Privacy Policy.