Most questions can be answered quickly by browsing our Help articles, so we recommend starting there for the fastest solution.
If you still need help, you can request a callback from our team. Simply message us through the Help section of your Clearpay App and let us know you’d like to speak with someone. Your request will be sent to our dedicated phone support team, who will call you back during our phone support hours. If you do not have an Clearpay App, you can complete a contact form here.
Tip: If you request a call between the following timeframes, we aim to call you back within the hour. However, response times may vary due to a range of factors such as peak shopping periods or national holidays.
8am-7pm GMT Monday to Friday
9am-5pm GMT Saturday-Sunday
We’re here to support you 24/7 and aim to make getting help as easy as possible!