I'M A CUSTOMER
Refunds /Returns
- Refund from Boohoo / BoohooMAN / Nasty Gal
- What if I want to return my entire purchase?
- What if I want to return part of my order?
- Why am I still being charged when I have returned the goods?
- What can I do if my goods haven't arrived or have damaged?
- What happens if a refund is sent to a cancelled card or closed account?
Identity Verification
Getting started with Clearpay
- What is Cross Border Trade
- Do you Have the Latest Version of the Clearpay App?
- Who can use Clearpay?
- How does Clearpay Work?
- I want to shop - how do I sign up?
- When will my first payment be taken?
Payments
- What happens if my card is lost / stolen or cancelled by the bank?
- Can I change the date that a payment is due?
- Apple Pay Help
- Why is my first payment higher than the other three?
- Which cards does Clearpay accept?
- Why have you taken 2 payments out of my account?
Log In / Account Access
Managing your Account
Managing Orders / Purchases
Contact Clearpay
GDPR - General Data Protection Regulation
- Your rights
- Your data and countries outside of Europe
- How we share your data
- Links to other websites and third parties
- Our use of analytics and targeted advertising tools
- Online Ad's