Financial hardship can happen to anyone. If you are struggling to keep up with bills or repayments, you may be experiencing financial hardship.
There are a number of events that contribute to financial hardship including, but not limited to:
COVID-19
Natural disaster
Being out of work
Family violence
Injury or illness
Loss of a loved one
Relationship breakdown
Addiction & Mental Health Issues
How can we help?
The first step is to get in touch with us. You can fill out this secure form.
We have a dedicated team that will help you manage your outstanding balance . We will talk through your circumstances to understand what options are available to help improve your situation.
Together, we will make a plan that suits your needs. This may involve moving payment dates, waiving late fees or arranging a payment plan.
If you have any other questions about Clearpay. Be sure to check out our Help Centre.
Free Impartial Debt Advice
If you feel you would benefit from free, confidential and impartial financial advice, you can speak to a debt management charity. They help hundreds of thousands of people each year deal with their money worries with free, impartial and non-judgmental advice. Here are a couple that we recommend:
Stepchange
Visit their website at www.stepchange.org or call them on 0800 138 1111 Mon-Fri 8am-8pm, Sat8am-4pm to take the first step towards taking back control of your finances.
PayPlan
Visit their website at https://www.payplan.com/ or call them on 0800 316 1833 Mon-Fri 8am-8pm, Sat 9am-3pm.