Here at Clearpay we care about our customers, and that means we care about both you and our mutual customers’ privacy.
Now that GDPR is in force, a frequently asked question is whether or not the merchant and Clearpay need to enter into a Data Processing Agreement.
Since the merchant and Clearpay typically only process personal data for their own respective purposes, and not on behalf of the other part, there is no need for a Data Processing Agreement. This could be called a dual controllership, not to be misinterpreted as a joint controllership. A dual controllership means that each of us is a separate and individual responsible data controller for our respective data processing activities relating to our mutual customer. None of us is processing any customer data on behalf of each other. This will not change with GDPR.
It is important that you as a merchant integrate our products correctly and in line with the instructions given by Clearpay for potential changes to be reflected and information to always be kept up to date. Together we make our mutual customer’s journey smooth, efficient and transparent.
Any questions or concerns? Do not hesitate to reach out to our Merchant Support team click on the envelope below to start the conversation
