It is so easy and only takes 2 minutes.
1. Log in to your Merchant Account (Clearpay) you will need login credentials these are usually set up at the time of account creation for you.
2. Locate the order you wish to modify using order number (partial or full refunds accepted)
3. Key in the refund amount
4. Done! We take care of the rest, money is returned to the card used for payment straight away and we send an email to the Shopper to let them know.