Setting up a Clearpay account is simple and only takes a few minutes. To get the best experience, download the Clearpay app or use the Clearpay website sign-up page to apply. You can also apply during the checkout process at participating online retailers, where you’ll be redirected to the Clearpay sign-up page.
To be eligible to use Clearpay, you must:
- Be at least 18 years old
- Have a valid and verifiable email address and phone number
- Use a UK bank payment card - Visa or Mastercard Debit or Credit Card (we do not accept prepaid cards)
- Be capable of entering into a legally binding contract
- Have a verifiable and valid ID
- Agree to our Privacy Policy and General Terms
- Be a UK resident (England / Wales / Scotland & Northern Ireland). No other UK territories, British Forces Post Offices, Isle of Mann, Isle of Jersey or Isle of Guernsey addresses are allowed
If you're having trouble signing up, reach out to our customer service team here.
Once approved, when you want to make a purchase, just choose Clearpay as your payment method at checkout, where available.
What happens if my application to use Clearpay is not successful?
We review several factors when assessing your Clearpay application, including the information contained in your credit report, which is provided by TransUnion UK, a trusted credit reference agency.
If we can’t approve your application, we'll let you know. If the reason is because of the information contained in your credit report we advise you to contact TransUnion by following the "Contact Us" directions on their website.