We will send you an SMS and email letting you know an automatic payment has failed.
We know how busy you are, so you always have until 11pm the next day to make a missed payment before you get any late fees.
To make an overdue payment you can log in to your App or online and click PAY NOW next to your "overdue payment" in your "payment schedule" - just follow the prompts.
If you're worried you won't be able to make a payment, get in touch ASAP and we'll try and sort something out.